Privacy Policy
Last updated: April 2026
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Acwila Ltd ("Acwila", "we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
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This policy applies to the website www.acwila.com and to all services provided by Acwila Ltd.
Who We Are
Data Controller:
Acwila Ltd
Registered in England and Wales
Company Number: 16066633
Registered Office: Cambria Road, Menai Bridge, LL59 5DU. United Kingdom.
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Email: info@acwila.com
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Acwila Ltd is the data controller responsible for your personal data.
The Information We Collect
We may collect and process the following types of personal data:
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Information You Provide Directly
This includes information you provide when:
​Completing contact forms
Submitting course enquiries
Applying for programmes
Uploading a CV for eligibility assessment
Subscribing to newsletters
Enrolling on courses
Making payments
Communicating with us
Personal data collected may include:
Full name
Email address
Date of birth
Telephone number
Employer details
Professional experience
Curriculum Vitae (CV)
Payment information
Course selections
Correspondence records
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on pages
Referral sources
This data helps us improve website performance and user experience.
How We Use Your Information
We use your personal data to:
Respond to enquiries
Assess eligibility for programmes
Process applications
Provide access to learning materials
Deliver live online teaching
Administer courses and diploma pathways
Provide learner support
Send programme-related communications
Process payments
Issue invoices
Provide refunds where applicable
Maintain learner records
Improve our services
Send newsletters (where consent has been given)
Comply with legal obligations
We will only use your personal data where lawful to do so.
Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
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Contractual Necessity: To deliver the services you have requested.
Legitimate Interests: To improve services, manage operations, and communicate effectively.
Consent: For newsletter subscriptions and optional marketing communications.
Legal Obligation: To comply with regulatory and financial requirements.
Sharing Your Information
We may share your data with trusted third parties where necessary to deliver services. These may include:
Learning Management System (LMS) providers
Partner education providers
ManchesterCF learning platforms (including Blackboard)
Payment processors
IT and website hosting providers
Professional service providers
Regulatory authorities where required
Where we support applications to third-party programmes, your information may be shared with those providers only with your knowledge and consent.
We do not sell your personal data.
Third-Party Programmes
Acwila may provide eligibility assessments and application support for programmes delivered by third-party providers. Where you choose to apply to a third-party programme:
Your information may be shared with the relevant provider
The provider will act as a separate data controller
Their own privacy policies will apply
Acwila does not control how third-party providers process your data.
Payment Information
Payments may be processed via:
Secure online card payment systems
Bank transfer
Payment plans
Payment details are handled securely and processed using trusted payment providers. Acwila does not store full card details.
Learning Platforms (LMS)
Courses may be delivered through:
Acwila hosted learning platforms
External learning platforms (including ManchesterCF Blackboard)
Your data may be shared with these platforms to enable:
Account creation
Course access
Learning activity tracking
Assessment submission
Data Retention
We retain personal data only as long as necessary.
Typical retention periods include:
Enquiries: up to 24 months
Learner records: up to 6 years
Financial records: up to 6 years (legal requirement)
Newsletter data: until consent is withdrawn
Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with the Information Commissioner's Office (ICO)
ICO Website: https://ico.org.uk
International Data Transfers
Some service providers may operate outside the United Kingdom. Where this occurs, we ensure:
Appropriate safeguards are in place
Data protection standards are maintained
UK GDPR requirements are met
Data Security
We take appropriate technical and organisational measures to protect your personal data. These include:
Secure servers
Password-protected systems
Restricted access controls
Secure payment processing
Encrypted data transmission where appropriate
Marketing Communications
If you subscribe to our newsletter or request information, we may send updates about:
Courses
Programme availability
Events
Educational opportunities
You may unsubscribe at any time using the unsubscribe link in emails or by contacting us.
Cookies Policy
Our website uses cookies to improve functionality and user experience. Cookies are small text files stored on your device.
We may use:
Essential Cookies: Required for website functionality.
Performance Cookies: Used to understand how visitors use our website.
Analytics Cookies: Used to measure website usage and performance. We use Google Analytics to understand how visitors interact with our website, including pages visited, time spent on pages, device information, and general location data. This information is collected in aggregated form and used to improve our website and services.
Functional Cookies: Used to remember preferences.
You can control cookies through your browser settings. You may disable cookies at any time, though some website features may not function correctly. Where required, a cookie banner will request your consent before placing non-essential cookies.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices. You should review their privacy policies separately.
Children’s Privacy
Our services are intended for adults aged 18 years or older. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be published on this page with a revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact info@acwila.com.